Frequently Asked Questions
Everything about ordering, shipping, payment and product information.
Ordering03
How do I place an enquiry?
Open any watch page and tap Inquire via WhatsApp. Your message is pre-filled with the model name and page link.
Do you require an account?
No. Enquiries are handled through WhatsApp; no account is needed.
Can I request more photographs?
Yes. Send the SKU and we will supply additional photographs where available.
Shipping03
How long does delivery take?
Timing is confirmed per order on WhatsApp, depending on destination, availability and customs.
How do I track my shipment?
Tracking details are shared after dispatch where the carrier provides them.
Do you ship worldwide?
We quote worldwide; destination restrictions are confirmed before order.
Payment02
Which payment methods do you accept?
Payment method is agreed per order. All details are confirmed in writing before payment.
Are prices final?
Prices shown are indicative. The final quotation is confirmed on WhatsApp.
Product02
Will the watch match the photographs?
Photographs show the actual item. Lighting and screens can shift colour slightly.
Can you supply specifications?
We supply only specifications we can verify. Unverified data is not published.